Cynthia Navit awarded Quality Customer Service Agent of the Year for the State of Wisconsin

Cynthia Navit awarded Quality Customer Service Agent of the Year for the State of Wisconsin

Cynthia Navit awarded Quality Customer Service Agent of the Year for the State of Wisconsin

Recently at the Erie Insurance Branch Recognition Meeting, Commercial Lines Account Manager Cynthia Navit was recognized by Erie Insurance as the top customer service agent in the State of Wisconsin for 2015.

For over 10 years, Cynthia has been a commercial insurance and customer service expert for Midwest Insurance Group.  She has been an asset both to the agency and our customers as a source for useful feedback and coverage recommendations as well as contract reviews.  Cynthia builds valuable rapport with customers that helps retain business and gives our customers the highest level of service.  She has assisted Midwest Insurance Group in becoming the largest Erie Insurance agency in the State of Wisconsin. Cynthia has been a large part of the value-added service our agency is able to provide to customers at Midwest Insurance Group regardless of insurance carrier.

Cynthia along with past Quality Customer Service Agent of the Year Lori Zellmer, make up the core of Midwest Insurance Group’s award-winning customer service staff.

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